Privacy Policy

1. Information We Collect

Personal Information

• Full name
• Email address
• Phone number
• Shipping and billing address
• Order history
• Communication preferences

Automatically Collected Information

When you interact with our website, we automatically gather certain data such as:

• IP address
• Device and browser information
• Pages visited and interactions
• Cookies and tracking data

2. How We Use Your Information

Your personal data allows us to:

• Process and fulfill your orders
• Communicate order status and support responses
• Provide tailored product recommendations
• Send updates, newsletters, and promotional offers (with your consent)
• Improve our website, products, and services
• Analyze user behaviour for better experiences

We will never use your data for purposes other than those listed here without your consent.

3. Cookies & Tracking Technologies

Our website uses cookies and similar tools to enhance your browsing experience and understand how our site is used.

Types of cookies we use:

• Essential cookies (website functionality)
• Analytical cookies (site performance tracking)
• Marketing cookies (personalized offers and ads)

You can control or disable cookies through your browser settings, but this may affect how some features work.

4. Sharing Your Information

We do NOT sell or rent your personal data to third parties.

We may share your information with:

• Payment service providers (to process orders)
• Shipping partners (to deliver products)
• Analytics tools (to optimize user experience)
• Legal authorities when required by law

All shared parties are contractually obligated to protect your data.

5. Data Security

Hey Bae Skin uses industry-standard safeguards to protect your data against unauthorized access, alteration, or disclosure.

• Secure servers and firewalls
• Encryption of sensitive information
• Restricted internal access

However, no digital system can be 100% secure, so we cannot guarantee absolute protection.

6. Your Rights

You have the right to:

• Access the personal information we hold about you
• Correct or update inaccurate or incomplete data
• Request deletion of your data where applicable
• Opt out of marketing communications

To exercise any of these rights, email us at privacy@heybaeskin.com.

7. Emails & Newsletters

If you subscribe to our newsletter, you may receive:

• Product updates
• Promotions and offers
• Skincare tips and content

You can unsubscribe at any time using the link in the email or by contacting us.

8. External Links

Our website may include links to external websites for convenience or collaboration. Hey Bae Skin is not responsible for the content or privacy practices of those sites. We encourage you to review their policies separately.

9. Changes to This Policy

We may update this policy occasionally to reflect changes in laws or how we collect and use data. The latest version will always be posted on this page with an updated date.

Your continued use of the site after changes indicates your acceptance of the updated terms.

10. Contact Us